PACIFIC MEDICAL, INC.
Privacy Policy
Pacific Medical, Inc.
1700 N. Chrisman Road
Tracy, CA 95304
Effective Date: January 1, 2024
Pacific Medical, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our patients and customers. This Privacy Policy describes the types of information we collect, how it is used, and the circumstances under which it may be shared.
1. Information We Collect
We may collect the following types of information in the course of providing Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS):
- Demographic Information (such as name, address, date of birth, phone number, and email address).
- Financial Information (such as insurance details, billing information, and payment history).
- Personal Health Information (PHI) as required to provide and bill for medical goods and services.
2. Use of Information
The information collected is used solely for the following purposes:
- Billing and collection of DMEPOS goods and services provided by Pacific Medical, Inc.
- Processing claims with appropriate third-party insurance carriers.
- Compliance with applicable federal and state healthcare regulations.
3. Sharing of Information
We only share information as necessary to carry out billing, collection, and insurance claim processing. Information may be shared with:
- Insurance Carriers and Third-Party Payers directly involved in reimbursement for services provided.
- Regulatory Agencies if required by law.
We do not sell, trade, or otherwise disclose personal information to unrelated third parties.
4. SMS Consent
Pacific Medical, Inc. may request your consent to communicate with you via SMS (text messaging). Please note:
- SMS consent is used exclusively to communicate with you regarding the products and
- services you receive from us.
- SMS consent is not shared with third parties or affiliates.
5. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure.
6. Your Rights
As a patient, you may have certain rights under federal and state law, including the right to:
- Access and request a copy of your personal health information.
- Request corrections to your records.
- Request restrictions on certain uses and disclosures.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Pacific Medical, Inc. – Attn: Mark Weaver, GC/CLO
1700 N. Chrisman Road
Tracy, CA 95304
Phone: 800 726-9180